The challenge
The organization’s internal recruiting team was overwhelmed as field requisitions surged across the U.S. and Canada. Time-to-fill increased, temporary labor costs rose, and open roles affected yard operations and vehicle processing.
- hires completed in 11 months
- 745
- open-to-start reduced to
- 40 days
- open-to-accept reduced to
- 25 days
What NXTThing did
NXTThing implemented an end-to-end RPO model for IAA field hiring, absorbing open requisitions, expanding capacity, accelerating candidate scheduling and offer management, and collaborating to reduce temporary labor reliance.
| Before | After |
|---|---|
| Requisition volume beyond internal capacity | Scalable field recruiting support |
| Slow candidate scheduling | Accelerated hiring flow |
| 56-day open-to-start cycle | 40-day open-to-start cycle |
| Heavy temporary-labor reliance | Reduced temporary-labor dependency |
“Thank you so much for your help! Yesterday made my 11-year anniversary here and the 19th will be my 8th year as a branch manager. In the 8 years as a BM this has been the best hiring experience I have had. Also, let me just say I was absolutely stressed about having to hire so many people at one time.”
The outcome
The North American vehicle marketplace completed 745 hires in 11 months, improved hiring cycle times, reduced temporary labor reliance, and freed the internal recruiting team to focus more strategically.
What’s next
NXTThing continues to expand or contract capacity as the manufacturer’s needs change, with additional roles added over time.