The challenge

The regional health plan was growing rapidly without an internal recruiting function. Hiring depended on contingency search firms and temporary staffing agencies, creating high costs, inconsistent quality, and difficulty attracting specialized local healthcare talent.

hires supported annually
400+
typical open requisitions
40–80
nurses recruited in a focused initiative
~80

What NXTThing did

NXTThing became the fully embedded recruiting function, with senior recruiters, Workday integration, local-market sourcing, scalable capacity, interview process redesign, hiring manager training, and ongoing advisory support.

How the health plan’s recruiting operation changed
How the health plan’s recruiting operation changed
BeforeAfter
No internal recruiting functionEmbedded talent acquisition team
Heavy contingency-search and temporary-staffing relianceLower-cost direct recruiting
Limited recruiting infrastructureWorkday-integrated processes and structured sourcing
Variable hiring demandScalable recruiting capacity
Senior HR Director

“You hit the nail on the head!”

The outcome

The regional health plan gained a fully operational recruiting function that supports 400+ hires annually, improves cycle times and candidate alignment, and reduces reliance on costly external search firms.