The challenge
The collision repair provider managed high recruiting volume across more than 1,800 locations while entry-level turnover approached 60%. Fragmented technology, lengthy applications, slow Workday integration, and repetitive work strained candidate experience and internal recruiters.
- locations supported
- 1,800+
- high-volume hires centralized annually
- ~7,000
- turnover after the engagement
- 40–45%
What NXTThing did
NXTThing centralized high-volume hiring through a Personegy-enabled model integrated with Workday, adding quick apply, bilingual experiences, automated scheduling and workflows, centralized job media, and vendor consolidation.
| Before | After |
|---|---|
| Fragmented recruiting technology stack | Centralized, integrated hiring engine |
| Lengthy manual workflows | Quick apply and automated candidate workflows |
| Repetitive work carried by internal recruiters | More than 70 recruiters freed to focus on strategic roles |
| Entry-level turnover near 60% | Turnover reduced to approximately 40–45% |
“What used to take days now happens in minutes, and the automation frees up our recruiters to focus on building real connections with candidates. Since adopting the platform, we’ve seen faster hires, fewer drop-offs, and a noticeable improvement in candidate satisfaction. Combined with NXTThing’s recruiting expertise, we now have the technology and services working together to deliver outstanding results.”
The outcome
The collision repair provider improved hiring speed, retention, visibility, and recruiter productivity while supporting thousands of hires and reducing repetitive recruiting work.
What’s next
The collision repair provider continues to operate with the centralized hiring engine while internal recruiters focus on strategic positions.